Shipping Time
Shipping
We have fulfillment centers in multiple locations for faster delivery. Your order will be dispatched within 24 hours. Free Shipping Worldwide.
| Destination | Shipping Time |
| United States, Canada, Mexico | 5-14 business days |
| United Kingdom, Euro Area | 5-10 business days |
| United Arab Emirates, Saudi Arabia | 4-7 business days |
| South Korea, Hong Kong, Taiwan, Singapore, Malaysia | 4-7 business days |
| Australia, New Zealand | 6-9 business days |
| Other Countries | 7-11 business days |
How Can I Track My Package?
To track your package, please visit https://hokona.shop/apps/trackorder and provide the necessary information to view your package's status. Once your order is prepared for shipping, you will receive an email confirmation containing the relevant tracking information. Utilize these tracking details to monitor the progress of your order. If you do not find our email confirmation in your inbox, kindly check your spam folder.
My Package Hasn't Arrived Within the Estimated Time, What Should I Do?
We are dedicated to helping you. For assistance, please contact us via support@kycco.com.hk , and we will promptly address your concern.
Kindly Note:
The provided delivery dates are estimations derived from the date of shipment. Please consider transit time when assessing these estimates. Occasionally, deliveries may experience delays due to factors such as incorrect shipping addresses, adverse weather conditions, strict customs clearance processes, or other unforeseen circumstances.
Mission and Core Values
Our mission is "Innovation, Quality, Customer First." We are committed to delivering exceptional value—not just in products, but in the entire shopping experience. We prioritize sustainability by selecting eco-friendly materials and maintaining transparent supply chains. No matter where you are, our free worldwide shipping ensures delivery within 4-14 days.
Products and Quality Commitment
HOKONA's collections focus on women's fashion, covering everyday wear to special occasion outfits. Each item undergoes rigorous quality checks, using premium fabrics like cotton, silk, and synthetic fibers for comfort and durability. Our creative team continually introduces innovative designs infused with the latest trends, keeping your wardrobe full of surprises.
Global Operations and Team
As a global online company, we serve regions including the US, Europe, Asia, and beyond, with a professional logistics network and customer support team. Our staff comprises fashion experts, designers, and service professionals dedicated to 24/7 assistance, ensuring every customer feels valued.
HOKONA is more than an online store—it's your fashion partner. Join us and explore endless style possibilities!
